Privacy Policy for Coastal Care Companion, LLC
Effective Date: February 20, 2026
Coastal Care Companion, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website or submitting information to us, you agree to the terms of this Privacy Policy.
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1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
• Name
• Phone number
• Email address
• Mailing address
• Health-related information necessary for providing services
• Payment or billing information when applicable
• Employment-related information if you apply to work with us
We may also collect limited technical information automatically when you visit our website, such as IP address, browser type, and pages visited.
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2. How We Use Your Information
We use the information we collect to:
• Provide and coordinate home care services
• Communicate with you regarding services, scheduling, or inquiries
• Send appointment reminders or service updates
• Process billing or payments
• Respond to employment applications
• Improve our website and services
• Maintain compliance with applicable laws and regulations
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3. SMS Communications and Consent
If you provide your phone number and consent to receive text messages, we may send SMS communications related to:
• Appointment reminders
• Service updates
• Caregiver availability or scheduling
• Billing or account notifications
• Employment or staffing communications
SMS opt-in consent and phone numbers will NOT be shared, sold, or disclosed to third parties or affiliates for marketing purposes.
Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying STOP, or reply HELP for assistance.
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4. Disclosure of Your Information
We do not sell or rent your personal information.
We may share your information only when necessary to:
• Provide services you requested
• Process payments through secure payment providers
• Comply with legal obligations or regulatory requirements
• Protect the safety and rights of our clients, staff, or business
All service providers are required to protect your information and use it only for authorized purposes.
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5. Data Security
We implement administrative, technical, and physical safeguards to protect your personal information. While we take reasonable steps to secure your data, no electronic transmission or storage system can be guaranteed to be completely secure.
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6. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
• The right to access the personal information we hold about you
• The right to request corrections to inaccurate information
• The right to request deletion of your information where legally permitted
• The right to withdraw consent to communications
To exercise any of these rights, please contact us using the information below.
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7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services after updates constitutes acceptance of the revised policy.
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8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Coastal Care Companion, LLC
34646 Bay Crossing Blvd. Unit 801
Lewes, Delaware 19958
Phone: +1 (302) 291-3756
Fax: +1 (302) 291-7250
Email: hello@coastalcarecompanion.com